Terms and Conditions

Effective Date: July 23, 2026

These Terms and Conditions (“Terms”) govern the use of services provided by nAIhbor LLC (“nAIhbor,” “we,” “us,” or “our”), including our automated call answering, appointment scheduling, and quote follow-up messaging services (the “Services”), provided on behalf of home service businesses (“Business Clients”).

1. About Our Services

nAIhbor provides AI-assisted office services to Business Clients, including answering inbound phone calls, scheduling appointments, and sending follow-up text messages and emails regarding service quotes. Communications sent through our platform are sent on behalf of the Business Client a customer has engaged with, not on behalf of nAIhbor as an independent party.

2. SMS Messaging Program

Program name: nAIhbor Quote Follow-Up & Appointment Notifications

Description: Customers who provide a mobile phone number to a Business Client — typically when requesting a service estimate or scheduling an appointment — may receive text messages related to that quote or appointment, including check-in messages, scheduling confirmations, and reminders.

Message frequency: Message frequency varies by transaction. A typical quote follow-up sequence involves up to 3 messages over approximately one week. Appointment confirmations are typically a single message.

Message and data rates may apply. Standard messaging rates from your mobile carrier apply to all messages sent and received.

How to opt out: Reply STOP at any time to immediately and permanently stop receiving messages. Opt-out requests are honored automatically and cannot be reversed without providing new consent.

How to get help: Reply HELP at any time for assistance, or contact us at the information below.

Consent: By providing your mobile phone number to a Business Client in connection with a service request or quote, you consent to receive text messages related to that request as described above. Consent to receive messages is not a condition of purchasing any goods or services.

3. Acceptable Use

You agree not to use our Services to submit false information, to harass or abuse our automated systems or personnel, or to attempt to gain unauthorized access to any account, data, or system.

4. No Guarantee of Outcome

Our Services assist Business Clients with communication and scheduling tasks. We do not guarantee any specific business outcome, appointment booking, or response rate. Emergency situations described to our automated call system are handled according to safety protocols, but our Services are not a substitute for emergency services — always call 911 for a life-threatening emergency.

5. Call Recording

Calls answered by our automated assistant may be recorded and transcribed for quality and service purposes, as disclosed at the start of each call.

6. Limitation of Liability

To the fullest extent permitted by law, nAIhbor’s total liability arising from or related to the Services is limited to the fees paid by the relevant Business Client for the Services in the three (3) months preceding the claim. nAIhbor is not liable for indirect, incidental, or consequential damages arising from use of the Services.

7. Changes to These Terms

We may update these Terms from time to time. Material changes will be reflected by an updated effective date at the top of this page.

8. Contact Us

For questions about these Terms, or about a specific text message you received, contact:

nAIhbor LLC
Email: [email protected]